Terms and Conditions

Helping travelers from all around the world with their travel plans is a priority for ca.lowtickets. The terms and conditions shown below are accepted by you if you use our website for all of your travel needs. All transactions on the website related to travel are subject to the terms and conditions specified, which comply with applicable legal requirements.

You and ca.lowtickets have both agreed to these terms. Regardless of whether you are a registered user or a guest, you must abide by the following terms and conditions when using ca.lowtickets, the company's mobile website, and mobile and tablet applications, including any content, functionality, and services offered on or through those platforms. To get travel-related information, verify the availability of travel-related products and services, make confirmed reservations, or engage in other business dealings with travel suppliers, use the website alone.

Please read the Terms of Service carefully before using the website. The Terms of Use and our Privacy Policy, which are available at https://www.ca.lowtickets/ and are incorporated herein by reference, are accepted and agreed to by you if you access or use the Website or click to accept or agree to the Terms of Use when this choice is presented to you.

Section 1: RULES AND REGULATIONS

Your reservation is subject to additional terms and restrictions set forth by the travel providers ("Rules and Regulations") in addition to these terms.

In order to begin the booking process, you must agree to the terms and conditions of the travel agency you have chosen, including those pertaining to cancellations, terms of payment, refunds, the use of tariffs or related services, etc. Please be aware that the complete regulations listed below are given to you prior to making a reservation and are indicated and properly included in these conditions.

Additionally, your confirmed reservations may be canceled if a regulation is broken, and you may subsequently be refused access to the appropriate travel services. One may also lose money when paying for such reservations, depending on the policies and procedures of the travel provider.

Section 2: While making use of our services

We make every effort to assist you with your reservations and give you accurate information on travel services. They are given to you for no other reason than that. You committed to:

• Only personal and non-commercial uses will be made of our services.
• A person must be at least eighteen years old and legally able to sign contracts.
• You will abide by these terms and use our services in a legal manner.
• All of the information you have given is true, accurate, up to date, and comprehensive.

When making a reservation on someone else's behalf:

• Before operating on their behalf, you must obtain their consent.
• You will inform them of the conditions that apply to the reservation, such as the Rules and Restrictions, and make sure they accept and abide by them.
• Any unpaid amounts, requests for changes or cancellations, and other matters pertaining to the reservation will be your responsibility.

Additionally, you consent to refrain from:

• Make a phony or fraudulent reservation.
• Use a robot, spider, scraper, or other automated or manual technique to view, track, or duplicate any material on our service.
• bypass or get around other security measures that are in place to restrict or prevent access to our service, or violate the limits in any robot exclusion headers on our service.
• Do anything that could put an unjustified or undue strain on our infrastructure.

Deep links, "frames," and mirrors of our service on other websites are prohibited.

Section 3: PAYMENT RELATED

Processing of Payments

As shown on your payment method statement, payment for some travel services, including a package (as described in Section 6G(Packages), may be made by several parties; however, the total amount charged cannot be greater than the sum of the prices of all travel services.

The business that accepts payment (through third-party payment processors) and charges your payment method will be the one indicated next to the appropriate location of our service in the table below. This is the case when payment is made at the time of booking and paid for in the local currency of our service (if applicable).

• Canada, India, Hong Kong, Japan, Brazil, Mexico, Switzerland, United Kingdom, Singapore, United States.
• Austria, Bahrain, Belgium, Bulgaria, China, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Italy, Jordan, Kuwait, Lebanon, Malaysia, Morocco, Australia, Netherlands, Norway, Oman, Qatar, Philippines, Portugal, Romania, Saudi Arabia, South Africa, Spain, Sweden, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam, Argentina, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Panama, Peru, Venezuela.

Verification of Payment

You can modify your payment process to suit their preferences after you give the specific business listed in the above table, or the travel provider, permission to: Verify your payment method by obtaining a pre-authorization, charging a small fee, or even through other verification means.

Charges Made By Banks

For international or cross-border transactions, several financial organizations, such as banks and credit card firms, impose fees. For instance, your card issuer may impose an international or cross-border transaction fee if you use a card issued in a country other than the Travel Provider's location to make a reservation or if you choose to transact in a currency other than the local currency of our service.

Additionally, there are fees associated with currency conversion from certain banks and credit card companies. Use a different currency from the one you used to pay with your credit card when making your reservation. The booking amount may be converted to the currency of your credit card by your card issuer, who may also charge a conversion fee.

Please get in touch with your bank or card issuer if you have any questions concerning these fees or the currency rate that was applied to your reservation. Any fees associated with changing currency rates or card issuer fees are not our Group of Companies' responsibility or involvement.

About Currency Conversion

Any currency conversion rates presented on our Service have been determined from public sources and current exchange rates, which may change between the time of reservation and travel. Such prices are provided solely for informational purposes, and while we strive to offer accurate information, our Group of Companies cannot guarantee the correctness of such conversion rates because they are outside our control.

We may collaborate with alternative payment method providers (such as consumer finance organizations) to provide our travelers with alternative payment options. Our Group of Companies does not promote or suggest any other payment provider, their products, or services. We are not liable for any alternative payment source's content, actions, or omissions. You use any such provider's payment method at your own risk and are subject to the provider's terms and rules. So, be careful with your payments.

Fraudulent

We may ask you for more information if we have a good reason to suspect that a reservation or account has signs of fraud, misuse, connection to a government-sanctioned individual or organization, or other questionable behavior.

If we have good grounds to suspect that a reservation or account is connected to suspicious activity, fraud, abuse, or a government-approved individual or organization, we may:

• Terminate all associated accounts, cancel all reservations associated with your name, email address, or account, and pursue legal action for any losses.
• If you wish to close an account or cancel a reservation, get in touch.

Section 4: Changing Or Canceling A Reservation

If you need to change or cancel your reservation (in terms of the starting point, destination, date of travel, property, or method of transportation), get in touch with us.

Unless allowed by the applicable Travel Provider's Rules and Restrictions (which are revealed to you before making a booking), you do not automatically have the right to cancel or modify a reservation.

If you need to amend or cancel your reservation, you may be charged a fee by the travel agency. The Rules and Restrictions will contain information on these fees. Any fees you incur are your responsibility. Please be aware that the current rate will apply when you request the modification, and that will determine the cost of your new arrangements. This pricing can differ from the one you paid for the travel services at the time of booking. Usually, prices increase closer to the departure date.

Go over the Rules and Regulations listed below to find out which terms you can use for your reservations:

• The cancellation or modification fees specified in the applicable Rules and Regulations may apply if you book a stay at a property and fail to cancel or modify your reservation within the appropriate cancellation policy period.
• Once a reservation has been made, some places do not permit cancellations or changes.
• The property may impose a no-show or cancellation fee in accordance with the applicable Rules and Regulations if you make a Pay Later reservation and fail to show up or cancel.
• Refunds may only be due to you in compliance with the relevant rules and regulations if you fail to use any or all of the scheduled travel services or do not show up.
• Each person on the cancelled booking will be charged the appropriate cancellation fee if the cancellation impacts more than one person on the reservation (for instance, two airline tickets bought on the same itinerary, etc.).
• We may charge you an administration fee in addition to any other fees levied by the appropriate travel provider if you wish to change or cancel any part of your reservation and the provider permits it. Before you consent to the change or cancellation, you will be informed if there is an administration cost.

Any Further Changes Or Cancellations

If full payment is not received by the due date, including any applicable cancellation/change fee, we (and the relevant travel provider) reserve the right to cancel your reservation.

For a number of reasons, the Travel Provider or we may cancel or modify a reservation (for instance, if a property is closed because of a hurricane or if a property is overbooked because of connectivity issues). If this happens, we will try our best to get in touch with you as soon as we can to offer a refund, other options, or assistance.

Reimbursement

You will get any refunds using the original payment method that you used to make the reservation. The person who received your first payment will be the one to provide these reimbursements. The refund procedure used by a travel provider is not accessible to us. Unless otherwise specified during the reservation process, our fees are non-refundable.

Section 5: Specific Terms for Travel Services

Terms unique to the Travel Service

The phrases pertaining to the particular travel services provided by the travel provider are explained in this section. The relevant Rules and Restrictions are sent to you before you make a reservation, and this information is neither all-inclusive nor does it replace them.

Subject to the applicable Rules and Restrictions of the Travel Provider, each Travel Service may be provided separately or as a component of a Package (as defined in Section 6F (Packages)). Please read this part as well, since it may be relevant to your reservation. The relevant Rules and Restrictions will take precedence over this Section in the event of a dispute.

Ratings

Our service's ratings, which include (where applicable) local and national star rating agencies, tell you what to anticipate from properties with that rating level. These might not be the same as the norms in your nation. No particular feature or amenity is promised or represented by site ratings. The "Overview" and "Amenities" sections of the property details page contain more details. The accuracy of any particular rating offered through our service is not guaranteed by our Group of Companies, and these guidelines are subject to change.

Meals

The number of meals included in your flight reservation, if any, is determined by the number of flights you have booked. When booking their flight, passengers have the option to request additional meals.

Flights

The rules and restrictions of the flight travel service providers are provided before a reservation is made.

We will act as the Travel Provider's agent if you pay our Group of Companies (on behalf of the Travel Provider) for a single flight reservation. You and the relevant Travel Provider have a contract for the flight.

Only when you have paid for the Travel Service and received your tickets are the cost and availability of your flight assured.

Cheap flights

The pricing shown for some flights might have been converted from another currency. This will give you an estimate of the price in your local currency and is done for convenience. Because banks and card-issuing companies utilize different conversion rates, the airline's actual payment may differ. The airline will, however, give you the amount they have recommended be charged when you complete the reservation. For information on costs assessed by banks and card issuers, please refer to Section 4 (Payment).

You can only modify or cancel your flight with certain low-cost airlines by getting in touch with them directly. If you amend or cancel a flight with your airline directly, or if the airline makes changes to your travel schedule, we might not be informed. The itinerary that you receive through our service might not reflect such changes. Any further notifications of itinerary changes that you receive directly from the airline should be printed.

Terms And Conditions For Flights

You acknowledge and comprehend that:

• Schedules are ultimately in the hands of the airlines, who may alter or cancel your flight for a number of reasons (such as bad weather or technical difficulties). We will let you know and help you make decisions when the airline notifies us of a change or cancellation to your itinerary. Always confirm the scheduled departure time of your flight before you go.
• Seating is regulated by airlines. Therefore, even if a seat is reserved in advance, we are unable to guarantee its availability.
• The airline, flight timetable, aircraft type, itinerary, and potential stops are merely given as recommendations for special or charter trips. Please check the relevant Rules and Regulations prior to making a reservation, as these details are subject to change even after confirmation.
• When you purchase a return ticket and fail to utilize the outward flight, the airline can cancel the return flight without refunding the money.
• There are airlines that will make you pay more to get meals, to check in luggage, to choose a preferred seat, etc. Any references made to these additional optional services and associated prices made available to you via our Service are for informational purposes only and are subject to change at any time by airlines unless we make such optional services available to be booked using our Service. Where we provide the facility to you to book such extras via our Service, the price of such optional extras will be displayed to you, and once you have chosen this option, it will be included in your pricing.
• You have to comply with the applicable Rules and Regulations for carrying children. Children who are above two years old on the date of return should buy a return ticket at the child fare on both the outgoing and the returning flights. Failure to do so will make you eligible to be refunded any seat charges that you may have incurred during travel. Children who are below two years will not be given a separate seat unless they have been paid a child fare. Children who are below 14 years and are unaccompanied shall not fly unless it is in compliance with the Rules and Regulations.
• It is usually not allowed to carry dangerous items on board aircraft, either in your body or in your luggage.

Combined One-Way Tickets

Instead of a round-trip ticket, we might let you book two one-way tickets. A wider range of flights might be available with combined one-way tickets. They can be combined on one or more carriers and are typically less expensive.

Compared to round-trip tickets, one-way tickets are subject to different rules and limitations. You might have to reschedule the other flight if an airline change (such a cancellation or rescheduling) affects one of these flights. In these situations, you will be liable for any fees or charges incurred while modifying the flight that is not affected. When you purchase one-way tickets instead of round-trip tickets, you will be notified so you can choose which one to purchase for your trip.

Operating Airlines

Sometimes another airline operates flights that were booked with one carrier. The airline that issued your ticket will charge you for your flight reservation and show up on your payment method statement if our service displays different information about the operational airline.

No-Show or Cancellation

For example, a refund of the airport taxes and fees included in the price of the airline ticket purchases may be offered in the event of a cancellation or no-show. You can ask us for a refund in this situation, and we'll submit your request to the airline on your behalf.

Section 6: International travel

Go Abroad

Everyone hopes for a joyful and safe trip, but they are aware that some places can be dangerous. Prior to booking a ticket, it is necessary to review all government-issued advisories, including travel warnings and recommendations. To help prevent and minimize any potential issues, you should also be on the lookout for travel warnings and guidance both during your trip and before you return.

Section 7: Accountability

Our responsibility

While travel providers provide you with the travel services, we own and operate our service. To the extent that the law permits, our Group of Companies disclaims all liability for:

Any errors, omissions, representations, warranties, or negligence in the travel services that you receive, as well as any fatalities, serious injuries, property damage, or other costs or damages, are the responsibility of the travel providers.

Information about their travel services is provided to us by the travel providers. Details about the travel service, pictures, costs, and any relevant laws and guidelines are all covered in this information. We use our service to make this information available. It is the duty of the travel providers to guarantee that the data is accurate, complete, and current. Unless and only if our Group of Companies directly created the inaccuracy, our Group of Companies will not be held accountable for it.

Our Group of Companies cannot ensure the provision of particular Travel Services. The photos and pictures on our website are just to give you an idea of the standard and kind of accommodation that will be provided. To read more about the content that is being posted on our Service, including restrictions on some content that may be posted, please refer to the Content Guidelines section.

All information, material, services, and features made available on or through our Service are offered on an "as is" basis. Subject to the fullest extent, as is allowed by law, and other than as explicitly mentioned in these Terms, all information, software, content, services, functions, Travel Services, or any products or services or hypertext links to third parties, or the transfer of sensitive information via our Service or any site linked to our Service is offered without any implied warranty or condition of any sort.

None of our Group of Companies encourages or recommends the travel services that are presented by our service. Our Group of Companies excludes, so far as is legally possible, all guarantees and conditions that:

• We ensure that our service/servers/emails are virus-free and error-free. We also ensure that defects will be resolved.

Our Group of Companies will, to the extent permitted by applicable law and within the boundaries in these Terms, not be liable toward any direct, indirect, punitive, special, incidental or consequential losses or damages (regardless of whether such losses or damages were foreseeable), caused by:

• Travel Services,
• while using our Service,
• any delay or inability to utilize our Service, or
• You are Linking to our Service.

Regardless of whether it is grounded on negligence, contract, tort, strict liability, consumer protection acts, or otherwise, and even if the risk of such damages has been brought to the attention of our Group of Companies.

Subject to the exclusions and limitations in these Terms and to the greatest extent allowed by law, our Group of Companies will only be liable to you for direct losses that were:

• When both you and the Group of Companies could have reasonably been expected to suffer such losses.
• When one has been harmed by you, it is directly related to what our organizations have done.
• In addition, if our group of companies is liable in any way.

Such a duty will never total more than (a) the price you paid for the relevant travel services or (b) $100 (US$100.00) or its equivalent in local currency.

The risk sharing between you and us is reflected in this limitation of liability. Even if a limited remedy outlined in these Terms is found to have fallen short of its primary goal, the limitations stated herein will still be in effect. Our Group of Companies benefits from the limitations of duty outlined in these Terms.

The duties set forth in these Terms that are impacted by a force majeure event will be suspended in the event of any force majeure event, such as a communication breakdown or a strike (by airlines, properties, or air traffic controllers, as applicable). The party impacted by the force majeure occurrence is not responsible for the failure to fulfill obligations in such a situation.

Section 8: CONTENT

When you post (or allow another person to post) Content on our Service you are giving our Group of Companies a non-exclusive, worldwide, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works based on, and publicly display and perform any such Content in any medium, now known or later devised, for any purpose.

You admit and acknowledge:

• You should own the legal right to, and be able to provide (or permit others to add) any Content to our Service, and
• Notwithstanding any other provision of this Agreement, you warrant (represent) and confirm that, if the Content you post (or authorize to post) to our Service contains trademarks or other safeguarded names or marks, then you have the authorization and legal right to use these names or marks.
• You further give our Group of Companies legal authority to take action against any individual or party that violates any intellectual property rights in or over your Content.

It is recognized and accepted that:

• Our Group of Companies may, at its discretion, utilize the name that you provide along with any Content in order to credit your Content (such as by showing your first name and hometown on a review that you post) in a manner that cannot be used to identify you. This information can also be disclosed to travel providers.
• The material that is posted or alleged to be permitted to post to our services is not regarded as confidential or proprietary.
• Anything you post, or allow to be posted, on our Service is not misleading or deceptive, or likely to deceive or mislead any person by submitting communications or Content to us; no confidential, fiduciary, contractually implied, or other relationship is created between you and us, other than under these Terms;
• Your Content is your responsibility alone, and any Content you provide must comply with our Content Guidelines.

No confidential, fiduciary, contractually implied, or other relationship is formed between you and us other than in accordance with these Terms; any Content you submit, or authorize to submit, to our Service is not misleading or deceptive, or likely to deceive or mislead any person by submitting communications or Content to us; and

Your content is entirely your responsibility, and anything you submit must follow our content guidelines.

Section 10: Notices of Copyright, Trademarks, And Intellectual Property Policies

a. Protecting Your Account and Using the Official Website

We reserve the right, at our sole discretion, to alter or remove this website, as well as any services or content we provide on or via the website, at any time and without prior notice. If the entire website or just a section of it is inaccessible for any reason at any time or for any period of time, we will not be held liable. Access to some or all of the websites may be blocked at any time, even for registered users.

• To gain access to the website, do the required preparations.
• Making certain that everyone who uses your internet connection to visit the Website understands and agrees to these Terms of Service.

To use the website or certain areas it, you may be asked to register or provide other information. Your use of the Website will be governed by the precision, completeness, and honesty of all the information that you provide. By using this sit,e you agree to the terms of our Privacy Policy, which applies to all the information you provide to us, whether in connection with registration on this site or in any other manner, including but not limited to use of any other content on the site.

As a security measure, in the event that you choose or are issued a login, password, or any other information, you must make sure that you maintain the privacy of this information and keep it to yourself. In addition, you agree that your account is personal to you and that you will not allow another person to use your username, password, or other security details to access this website or any part of this website. You will notify us immediately in case your username and password are used, accessed, or compromised in any other manner without your authorization. You also realize that you will end each session by signing out of your account. When using a shared or public computer, be exceptionally cautious when logging in to your account so that others cannot view or capture your password and other personal details.

Whether selected by you or issued by us, we may disable any username, password or other means of identification at any time and without notice, including: (A) if we think you have violated one of these Terms of Use; or (B) to protect the safety of our services; or (C) to protect the safety of others; or (D) to comply with the law.

Intellectual Property Rights

The Company or its licensors and other information providers own the Website and all of its contents, features, and functionality, and they are protected by domestic and foreign trade secrets, trademarks, patents, copyrights, and other proprietary rights laws.

During the Terms of Use, you are allowed to use the Website only for personal, non-commercial purposes. You may not, except as offered below, reproduce, distribute, adapt, translate, publish, publicly perform, digitally store, download, save, or transmit any of the material on our website.

• When you search and browse resources, copies of these resources may be stored in your system RAM.
• Automatic caching of files in your Web browser is possible to ensure a better presentation.
• You are only allowed to print a few pages of the site material, which should be used personally and free of charge; you can not copy, publish, or distribute it in any other form.
• You may download a single copy of any of our desktop, mobile, or other programs to your computer or mobile device to use in your own personal, non-commercial capacity, provided that you agree to be bound by the terms of our end-user license agreement covering such product.
• If we have incorporated social networking features into some of our material, you are welcome to make use of those features in the manner that sells them.

You ought not:

• Alter any duplications that you might have of the content on this site.
• Use graphics, pictures, video clips, or any other images other than text that they relate to.
• You are allowed to print only a few pages of the site material, which should be used for personal non-commercial purposes; you cannot copy, publish, or distribute it in any form.
• Notices of copyright, trademark, and other proprietary rights must be removed or changed when the content on this website is reproduced. You are not allowed to access or utilize any part of the website, any services, or any materials made available there for any commercial reason.

Your permission to use the website will be immediately terminated if you copy, print, edit, download, or otherwise use or grant access to any part of the website in violation of the Terms of Use. Additionally, any copies of the contents you have created must be returned or deleted at our discretion. No right, title, or interest is granted to you in or to the Website or any information contained there or derived from it; all rights not specifically granted are retained by the Company. These Terms of Use are violated by any use of the Website that contravenes these Terms of Use or any copyright, trademark, or other law.

Trademarks

The company's name and logo, along with certain concepts, are trademarks of the corporation, its affiliates, licensors, or other third parties. Designs, slogans, logos, associated names, products, and service names are all protected by trademark law. Using such logos without the prior written consent of the company is prohibited. This website's tagline, image, and any product and service names are all property of their respective owners and cannot be used without permission.

Section 11: LITIGATION AND DISPUTE RESOLUTION

Kindly peruse this part. It requires that any dispute be handled by binding arbitration or small claims court, and it prevents you from seeking a class action or other process in any jurisdiction. Arbitration will be mandatory in case your residential country, and this includes but is not limited to the United States, upholds arbitration agreements. This means that, if you are not in the United States and you try to make a claim in the United States, arbitration must decide the following threshold question: whether this section on dispute resolution applies to you, and all other threshold questions, including questions of residency, arbitrability, venue and applicable law. To the extent enforceable by law, the requirements of pre-arbitration dispute resolution, notification, and ban on class actions or representative proceedings below apply to your country of residence, even if it does not enforce arbitration agreements.

We will do everything to make the travelers pleased and deal with consumer conflicts quickly and efficiently. Our dispute resolution process has two step,s which are:

1. researching and discussing your case with our Traveler Support representatives, and when needed
2. binding arbitration conducted under the auspices of the American Arbitration Association ("AAA") or, in the case of arbitrations conducted outside of the United States, a mutually selected arbitral tribunal. You and I will reserve the right to take relief in a small claims court instead of arbitration.

Agreement To Arbitrate ("Arbitration Agreement")

This covers any Claims you have against us, our subsidiaries, Travel Providers, or other companies that offer products or services via us (all of whom are parties to this Arbitration Agreement).

We are mutually agreeing that any controversy between us that are arising out of or relating to our services, including our Privacy Statements, any products/services that are offered by us all or say through the Travel Providers, or organisations which offers products/services through us, any interactions with our traveler support agents or say any representation made by us in claims, will be handled through the binding arbitrations instead of being handled in court except those that can be handled in the small claim courts.

This incorporates any Claims you have against us, our subsidiaries, Travel Providers, or other companies that offer products or services under or within us (all of whom are parties to this Arbitration Agreement).

Be aware that this Arbitration Agreement will be a step closer to bind upon each other and it will encompass any claims that are brought by or against any third parties that includes but is not limited to your spouses, heirs, third-party benefactories and allocated where their claims are made in connection with the use of the Travel Services.

Any third-party beneficiary of these Terms who brings claims against the parties covered by these Terms will be bound by this Arbitration Agreement as well. All the threshold arbitrability questions are also left to be decided by the arbitrator, including whether the Arbitration Agreement exists, its scope, or whether it is enforceable, unconscionable, or illusory, as well as any arbitration defense, including jurisdiction, waiver, delay, laches, or estoppel.

Small claims court issues

Despite the arbitration provisions above, either you or we may pursue, or withdraw, any claim in small claims court2019; provided that such court lacks the power to hear any claims on a class or representative basis, and lacks the power to consolidate or join the claims of other persons or parties who may be similarly situated in the same proceeding. In addition, should the claim sought in any demand of arbitration fall within the jurisdictional cap of the small claims court, then you or we may, at any time before the appointment of an arbitrator, or in accordance with the AAA rules, by giving notice of such election in writing to the other party.

To the extent any third-party beneficiary of these Terms brings claims against the parties covered by these Terms, this Arbitration Agreement will apply to such claims as well. All of the threshold arbitrability questions are also left to the arbitrator, including whether the Arbitration Agreement exists, its scope, or whether it is valid, any arbitration defense, including whether this Arbitration Agreement can be enforced, is unconscionable, or illusory, and any arbitration defenses, including jurisdiction, waiver, delay, or laches.

There Will Be No Class Actions or Representative Proceedings

You and we agree that any and all procedures to settle Claims will be pursued individually, and not as a class, consolidated, or representative action, including without limitation as a private attorney general. The arbitrator cannot join claims of more than one party or conduct any form of class or representative process. You and I do hereby recognize that you are knowingly waiving your right to a jury trial.

Arbitration Rules And Governing Law

This "written agreement to arbitrate" serves as proof of an interstate commerce transaction. All substantive and procedural interpretation and execution of this clause are governed by the Federal Arbitration Act ("FAA"). Unless otherwise noted, AAA shall operate the arbitration in line with its Consumer Arbitration Rules or any other AAA arbitration rules that it deems applicable at the time (collectively, the "AAA Rules"). The website http://www.adr.org/www.adr.org has the AAA Rules. Notwithstanding conflict of laws rules, the arbitrator will apply Washington law, with the exception that any arbitration-related provisions are governed by the FAA. Foreign laws are not relevant. Only a written agreement between the parties may change this arbitration agreement.

You may start arbitration procedures if we are unable to resolve your filed complaint within the allotted 60 days. Be aware that the pre-arbitration resolution and notification process is a set of requirements that must be met before the arbitration can start. Until the Pre-Arbitration Dispute Resolution and Notifications procedures are met, AAA lacks the ability to administer or decide the claims.

As long as the parties engage in the dispute resolution procedure mandated by this Section, the statute of limitations will be tolled.

Arbitration Commencement

According to the AAA Rules, you must submit the Demand to the AAA in order for arbitration to start. A Demand for Arbitration form is available from the AAA.

A single arbitrator chosen in line with the AAA Rules or by mutual consent between you and us will preside over the arbitration. The arbitration will take place at one of the following locations: (i) a location chosen by AAA in accordance with the AAA Rules (as long as it is reasonably convenient for you and does not require travel more than 100 miles from your home or place of business); (ii) at another location that you and we agree upon; (iii) via videoconference; or (iv) at your election, if you assert the only claims in the arbitration and they total less than $40,000 in aggregate, by telephone or written submission.

Lawyers' Expenses and Outlays

The AAA Rules will apply to your arbitration fees and to your portion of arbitrator fees, and where applicable, be restricted by the AAA Consumer Rules. To commence the arbitration, both parties will pay the filing fees to the AAA, which is roughly the same as the present court filing fees. We will also pay, in connection with the arbitration, as much of your filing and hearing fees as the arbitrator finds necessary to make the arbitration not cost-prohibitive relative to the costs of litigation, whether or not you prevail in the arbitration, unless the arbitrator finds that your claim(s) were frivolous or brought in bad faith. Any of the parties can request the arbitrator to pay attorneys fees and costs when it proves that the other party has asserted a claim, cross-claim, or defense that is without factual or legal basis, brought in bad faith or to harass, or otherwise frivolous as provided by the applicable law and the AAA Rules.

Arbitrator's decision

Arbitration proceeds in the absence of a judge or a jury, and the court has limited powers to examine an arbitration decision under the FAA. In his or her decision, the arbitrator will always have significant findings and conclusions that lead to the award. The arbitral verdict can be judgment-entered in any court that has appropriate jurisdiction. The arbitrator shall grant such relief as is allowed by law or the AAA Rules; however, declaratory or injunctive relief can be awarded only on an individual basis and to the extent necessary to provide relief deserved by the claimant with respect to his or her specific claim.

Survival and Severability

In the event that any part of this Disputes and Arbitration Provision is determined to be unenforceable or unlawful for any reason, (1) that portion will be removed, and the remaining portion of the Provision will be fully enforceable; and (2) if any claims must proceed on a class, collective, consolidated, or representative basis, they must be litigated in a civil court of competent jurisdiction rather than in arbitration, and the parties agree that the litigation of those claims will be halted until the arbitration of any individual claims.

Support for Travelers and Complaint Resolution

If you have any questions or concerns about your reservation, we are available to assist you.

For answers to commonly asked questions or to contact us via our chat function, visit our Support page

https://www.ca.lowtickets.com/helpcenter/?currency=USD&langid=1033&siteid=1

Section 12: GENERAL

Jurisdiction and governing law: The Federal Arbitration Act, federal arbitration law, and Washington state law, without reference to conflict of laws principles, control these terms.

Travel Insurance

Travel insurance is not included in the rates listed unless otherwise noted. Insurance that covers the consequences of specific cancellations and risks (such as the cost of repatriation in the event of an accident or illness) is something you should have. It is your responsibility to make sure that any insurance coverage you buy adequately suits your needs. You can be presented with a variety of travel insurance options. If this is the case, our service will show the insurance provider's details along with the terms and conditions and other important information.

Inability to Invoke

We retain the right to enforce any of these Terms' provisions in the future, even if we fail to do so or take too long to do so.

Non-enforceable clauses

If a court or other competent authority finds any portion of these Terms to be unlawful, unenforceable, or invalid, then that part of these Terms will, if necessary, be deemed not to be part of these Terms with you. In this situation, the other provisions' enforceability and validity will remain unaffected.

Entire agreement

These Terms are the whole agreement between you and us regarding our Service. They replace all previous or simultaneous communications (electronic, oral or written) between you and us regarding our Service.

Assignment

We can, and you cannot, assign, subcontract, or delegate rights, duties, or obligations under these Terms. We will not do this, however, in a manner that limits any of your rights or guarantees under these Terms.

Third-party rights

Except as specifically provided in these Terms, we do not intend that any portion of these Terms shall be binding on any person not a party to these Terms. Waiver, variation, or termination of any of these Terms shall not require the consent of any third party. These Terms do not create any rights under any relevant laws and regulations regarding the rights of third parties to enforce any of these Terms.

Obligations survival

Any of these Terms that by nature or expressly continue to place obligations following their expiration or termination will survive following such expiration or termination.