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Flight delays and cancelations often frustrated the passengers. No one wants to face this. However, some things are beyond the airline’s control, and they might cancel their flight under certain circumstances. However, when an airline cancels a flight or runs late from the scheduled time, the airline is liable to compensate or support the passengers. Continue to read and learn about your rights, so if your flight gets delayed or canceled next time, you can ask for compensation.
If your flight is delayed, your rights as a passenger depend on the duration, the distance of your flight, and the laws or regulations that apply to your flight. You are advised to read the terms and conditions of the compensation for your respective airline. The policies will remain the same for most airlines. Here are some rules and regulations followed by most of the airline when flight delays:
1. Right to Care and Assistance: If your flight is delayed (usually two hours or more, depending on the flight distance), the airline must provide you with care and assistance. This includes:
2. Right to Compensation: If your flight is delayed by three hours or more upon arrival, you may be entitled to compensation. The compensation amount will vary on the length of the delay and the distance of the flight:
Note: The compensation amount can differ for different airlines. So, for accurate information, talk to your airline agent.
3. Reimbursement and Re-routing: If your flight is delayed by more than five hours, you have the right to choose between:
When a flight is canceled, your rights are generally stronger, as the disruption is more significant. The rights outlined below apply to cancellations:
Right to Re-routing or Refund: If your flight is canceled, the airline must offer you a choice between:
Right to Compensation: In addition to re-routing or a refund, you may be entitled to compensation for the cancellation. The amount of compensation is similar to that for delayed flights:
However, compensation may not be due if:
Right to Care and Assistance: If your flight is canceled and you choose to be re-routed, the airline must provide care and assistance similar to those provided during delays. This includes meals, refreshments, accommodation, and transport.
Note: The compensation amount may not remain the same for all airlines. Talk to the airline agent through whom you booked your flight ticket to find the exact figure.
If you believe you are entitled to compensation for a delayed or canceled flight, follow these steps to apply:
There are times when an airline may have to cancel a flight for various reasons. Don't let your travel plans be affected by this. Know your rights - you can reschedule your flight, ask for compensation, or receive a refund if your flight is delayed or canceled. Review the information provided above to learn more about your rights. Feel free to speak to your airline's representative for further clarification.
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